Frequently Asked Questions
Everything you need to know about our premium trims and feathers.
How are your feathers sourced?
All our feathers are sourced ethically and undergo a rigorous sanitization process to ensure they meet the highest quality and safety standards for high-fashion use.
Do you offer international shipping?
Yes, we ship our trims and feathers worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
Can I return custom-cut trims or ribbons?
Because custom-cut items are tailored to your specific length requirements, we cannot accept returns on these products unless they are defective or damaged upon arrival.
How should I care for garments featuring feather details?
Feathers are delicate. We recommend professional dry cleaning only. Avoid getting feathers wet and store them in a cool, dry place away from direct sunlight to prevent fading.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Can I request a sample before placing a bulk order?
Yes, we offer sample swatches for most of our trims and feathers. Please contact our customer service team to arrange a sample pack for your design project.